1.1. To enrol in our Classes, you must complete the registration process, which may involve providing personal information, and make the required payment. The payment amount will be specified on our website or in any written agreement you receive.
1.2. Payment for our Classes is typically non-refundable, meaning that once you've paid, you won't be entitled to a refund. However, exceptions are outlined in our cancellation and refund policy, detailed in the following section.
2.1. We offer a 15-day cancellation and refund policy, which means that if you decide to cancel your enrollment within 30 days from the date of enrollment or 15 days from the start date of the course whichever comes first, you can request a full refund of the course fees you paid, minus any applicable processing fees.
2.2. To initiate a refund request, you need to submit a written request to support@skillslash.com within the specified period period. We will then process your refund, and you can expect to receive the refunded amount within 15-20 working days after your request is received.
2.3. It's important to note that if you choose to cancel your enrollment after the policy period has elapsed, no refund will be issued and no cancellation is possible, and you will be responsible for any remaining payment obligations.
3.1. Upon successful enrollment and payment, you will be granted access to our Classes, as described on our website or in any written agreement you have with us.
3.2. The access provided is intended solely for your personal use, and it is strictly prohibited to share, resell, or transfer your access credentials to any other individual or entity. Violation of this provision may result in the termination of your access without a refund.
4.1. All content provided during our Classes, such as videos, course materials, and documentation, is protected by copyright and other intellectual property laws. This means you may not reproduce, distribute, or share any of this content without obtaining our prior written consent. You are granted a limited, personal, non-transferable license to use the provided materials solely for educational purposes related to the Classes.
5.1. We expect all participants in our Classes to adhere to a high standard of conduct. This includes treating instructors and fellow participants with respect and professionalism. Disruptive behaviour, harassment, or any violations of our Code of Conduct may result in your removal from the Classes without any refund.
6.1. We retain the right to terminate your access to our Classes at any time and for any reason, including violation of these Terms and Conditions or our Code of Conduct.
7.1. Your use of our Classes is also governed by our Privacy Policy, which provides information on how we collect, use, and protect your data. You can find our Privacy Policy on our website [https://skillslash.com].
8.1. When you enrol in our Classes, you acknowledge and agree that the electronic signature you provide during the registration process is legally binding and equivalent to your handwritten signature on a physical document. This ensures the enforceability of the agreement formed by these Terms and Conditions
9.1. We reserve the right to modify these Terms and Conditions at any time. We will post any changes on our website, and it is your responsibility to review them periodically to stay informed of any updates.
10.1. If you have any questions, or concerns, or require assistance related to these Terms and Conditions or our Classes, please do not hesitate to contact us at support@skillslash.com . By enrolling in our Classes, you are confirming that you have read, understood, and agreed to these Terms and Conditions, and you acknowledge the legal significance of your electronic signature in forming a binding agreement with Skillslash.